F.A.Q.

1. Do you ship internationally?

Yes, we’re happy to say we ship worldwide, with a few exceptions.

2. I don’t see the item I want, will it come back?

We’re a small business and we try really hard to keep up with demand, but sometimes, our items are out of stock for a little while. Check us out on instagram to see if something will come back, or if it was a limited release 🙂

3. How long are shipping times?

Shipping times vary depending where you are in the world. UK orders will usually arrive within a week, international orders are usually up to two weeks.

4. Will Headchies fit me?

Our Headchies(TM) come in one standard size. If you’ve ever worn an elasticized headband, the fit will be similar to that.

5. Can I return my item?

If you are UK based, we can accept all returns, even if you simply change your mind. If you are an international customer, we can only accept returns if your items are damaged, incorrect or otherwise faulty. Contact us via email or Instagram to arrange a return.

6. Do you cover Customs Duty & Import Tax?

We do not cover the cost of  any charges that your country might impose, as these are different for every country. We recommend checking the charges in your country before shopping internationally.